GDPR / AVG Information (Your Rights & How We Handle Requests) EU Data Protection

This page explains your rights under the General Data Protection Regulation (GDPR) (Dutch: AVG) and how you can make a request regarding your personal data held by Picture Real Estate B.V..

Last updated: 2026-01-29

1) Data Controller

Company: Picture Real Estate B.V.

Address: Herengracht 420, 1017BZ Amsterdam, Netherlands

For details on what data we collect and why, please see our Privacy Policy.

2) Your rights under GDPR / AVG

Under GDPR/AVG, you have the following rights (where applicable):

  • Right of access – obtain confirmation whether we process your data and request a copy.
  • Right to rectification – correct inaccurate or incomplete personal data.
  • Right to erasure (“right to be forgotten”) – request deletion of your data in certain cases.
  • Right to restriction – limit processing in certain cases.
  • Right to object – object to processing based on legitimate interests or direct marketing.
  • Right to data portability – receive your data in a structured, commonly used format (where processing is based on consent/contract and carried out by automated means).
  • Right to withdraw consent – if processing is based on consent, you can withdraw at any time.
3) How to submit a GDPR request

To exercise your rights, send your request to info@picturerealestate.nl. Please include enough information so we can identify you and locate your data.

Recommended request format

You can copy and paste the template below into an email:

Subject: GDPR Request – [Access / Deletion / Correction / Objection / Portability] Hello Picture Real Estate B.V., I would like to exercise my GDPR rights: – Type of request: [e.g., Access / Deletion / Correction / Restriction / Objection / Portability] – My name: [Full name] – Email used on your website (if any): [Email] – Phone used (if any): [Phone] – Details to help you locate my data: [e.g., contact form date, message topic] Please confirm receipt of this request and let me know if you need any additional information. Kind regards, [Your name]
4) Identity verification

To protect your privacy, we may ask you to verify your identity before processing your request. We will only request the minimum information necessary for verification.

5) Response times

We aim to respond to GDPR requests within one month of receipt. In complex cases, this period may be extended by up to two additional months, as permitted by GDPR. If we extend the deadline, we will inform you and explain the reason.

6) When we may refuse a request

In certain situations we may refuse (fully or partly) a request, for example if:

  • We cannot verify your identity.
  • The request is manifestly unfounded or excessive.
  • We must retain certain data to comply with a legal obligation or to establish, exercise, or defend legal claims.

Where we refuse a request, we will explain our decision and inform you of available options.

7) Complaints

If you believe we have not handled your data properly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

8) Contact

Picture Real Estate B.V.
Herengracht 420, 1017BZ Amsterdam, Netherlands
Phone: +90 553 948 34 47
Email: info@picturerealestate.nl

Note: This page is a general information page about GDPR/AVG rights handling. For full details about our processing activities, legal bases, recipients, retention, cookies, and international transfers, please refer to our Privacy Policy and Cookie Policy.